Privacy Policy

Introduction

VitalTech Repairs("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, phone number, email address, and mailing address when you request services or contact us.
• Device Information: Information about devices you bring in for repair, including make, model, serial number, and condition.
• Transaction Data: Records of services performed and payment information (we do not store complete credit card numbers).
• Website Data: IP address, browser type, and usage data when you visit our website.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our repair services
• Process transactions and send related information
• Contact you about your repair status or follow up on services
• Respond to your comments, questions, and requests
• Honor warranty claims and maintain service records
• Send promotional communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

• With service providers who assist in our operations
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger
• With your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications at any time by contacting us.

Contact Us

If you have questions about this Privacy Policy, please contact us at: